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Frequently Asked Questions

1. How to Place an Order?

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2. Why my order got canceled?

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3. How to place multiple orders?

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4. How many times I can download my purchased product?

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5. How can I check my order status?

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6. How do I know my order has been confirmed?

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1. My transaction failed but the money is deducted from my account. What should I do?

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2. What are the available payment methods?

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3. How to place multiple orders?

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4. Is there any hidden charges on any purchase at your store

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1. Why I am unable to login?

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2. Is registration necessary to place an order?

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3. Can I update my personal information in my profile?

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4. What should I do if I have trouble with logging in?

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1. How can I return a product?

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2. When will I receive my replacement item?

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3. Are all the products eligible for replacements?

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4. Within how many days I can ask for a replacement?

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1. How can I track my order?

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2. Is there any shipping fees associated with all the products?

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3. How can I get my orders delivered faster?

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4. Do you ship internationally?

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5. What happens to undelivered orders?

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6. What is the estimated delivery time?

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1. Can I cancel my order and ask for a refund?

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2. I've still not received the refund to my bank account. Why?

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3. What are your refund policies?

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4. What are the different modes of refund available?

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